Effective Date: May 22, 2025

At Eternal Designs, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://eternaldesigns.co and engage with our services.

Information We Collect

We collect various types of information, including:

• Identifiers: Name, email, phone number, shipping and billing address.
• Commercial Information: Product preferences, purchase history, items added to your cart.
• Technical Data: IP address, browser type, device ID, pages visited.
• Location Data: Based on IP address or browser settings (if enabled).
• User-Generated Content: Uploaded artwork, messages, reviews, or form entries.

Use of Information

We use your information to:

• Process orders and deliver your custom products.
• Provide customer support and respond to inquiries.
• Personalize your shopping experience and product recommendations.
• Send promotional emails and special offers, with your consent.
• Comply with legal obligations and protect against fraud.

Purchases on Our Website

When you place an order through our website, we collect necessary order details including:

• Contact and shipping information.
• Product selections, sizing, and any customization information.
• Secure payment data, processed through third-party providers.

We do not store full credit card numbers. Order information may be used for returns, support, accounting, or future customer inquiries.

Sharing Your Information

We do not sell your data. We may share it with:

• Service providers assisting with shipping, payment processing, or analytics.
• Authorities when required by law or legal process.
• Partners in connection with a business transfer, such as a merger or acquisition.

Cookies

We use cookies and similar technologies to enhance your experience, including:

• Remembering preferences like shopping cart contents and login status.
• Tracking website usage and performance for optimization.
• Supporting remarketing campaigns and audience measurement.

You may disable cookies in your browser settings; however, some features may not function as intended.

Security

We use secure servers, SSL encryption, and access controls to protect your data. While no system is completely secure, we take reasonable steps to ensure your information is protected from unauthorized access or misuse.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Correct inaccurate or outdated information.
• Delete your personal data or restrict its processing.
• Withdraw consent to marketing communications.

To exercise any of these rights, please contact us at orders@eternaldesigns.co.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their policies before submitting any personal data.

Children's Privacy

We do not knowingly collect or solicit data from children under 13. If you believe that a child has submitted data to us, please contact us so we can delete it promptly.

Changes to This Policy

We may revise this policy periodically. Any updates will be posted on this page with a new effective date. We recommend reviewing this policy regularly to stay informed.

Contact Information

If you have any questions, concerns, or wish to exercise your rights regarding your data, you may contact us:

Eternal Designs
1944 Shorter Ave Ste 100
Rome, GA 30165
Email: orders@eternaldesigns.co
Phone: (706) 853-0633
Website: https://eternaldesigns.co